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Delivering “Holy Cow” Customer Service

Because the term “customer service” is so overused by businesses as a value proposition, Solomon Daniels, the editor-in-chief of Mobile Electronics magazine, wasn’t expecting much when he called K40 Electronics. He had a concern over his radar detector settings, it was 11:36 p.m., and he was frustrated. Read the attached editorial to find out how our commitment to delivering a “holy cow” experience has raised his standard on how other businesses will have to earn his loyalty. holycow_article


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